Delivery Information

At Elevate Cosmetics Pvt. Ltd., we aim to ensure your products are delivered to you in a safe and timely manner. Below is an overview of our standard delivery process.

Shipping Availability

We currently offer shipping across India to all serviceable pin codes. If your area is not covered, our team will contact you promptly to explore alternative options.

Order Processing

All orders go through a standard processing phase before dispatch. You will be notified once your order is confirmed and again when it is shipped, along with tracking details.

Delivery Timelines

Delivery timelines may vary based on your location, product availability, courier operations, and other external factors. We work closely with our logistics partners to ensure prompt and efficient deliveries.

Shipping Charges

Shipping charges, if any, are calculated at checkout based on your cart value, order type, and location. Promotional offers such as free shipping may be available from time to time.

Order Tracking

Once your order has been dispatched, a tracking link will be shared with you via email and/or SMS. You can use this link to check the status of your delivery at any time.

Delivery Issues

If you experience any issues with your delivery—such as delays, incorrect items, or damages—please reach out to our support team. We’re here to assist and resolve the matter as quickly as possible.

Address Responsibility

Please ensure all delivery information entered during checkout is accurate. Elevate is not responsible for delays or failed deliveries due to incomplete or incorrect addresses provided by the customer.

Bulk Orders

For bulk or professional orders (including salon deliveries), logistics may follow a different process. For assistance, please connect with our team through the contact details provided on our site.

If you have any questions regarding your order or delivery, feel free to get in touch through our Contact Us page.

Thank you for choosing Elevate.